T-DOC Gold Service
- Easy access to T-DOC hotline, support system and remote connection support
- Priority support in extended T-DOC support hours
- Guaranteed maximum 8-hour response time
- Complete update and upgrade to the latest T-DOC version
- Quarterly pro-active remote system health-check
- Yearly 1-day on-site visit
- Full service of T-DOC hardware (including repairs) – optional
Want to know more?
Image T-DOC Gold Service
Overview
T-DOC Gold Service – the premium T-DOC service & support solution from Getinge – gives you a high return on your investment as well as the greatest value and the smoothest operation of your T-DOC system. T-DOC Gold Service agreements guarantee you a fast response time of 8 hours and easy access to your local T-DOC support staff through our hotline and online services in extended T-DOC support hours. T-DOC Gold Service ensures you fast answers to any T-DOC software or hardware issue you may have during your sterilization process at a fixed maintenance cost.
More in T-DOC Service & Support Solutions
-
T-DOC Platinum ServiceProvides you with 24/7 T-DOC service support, including shortest response times, yearly 2-day on-site visits, and T-DOC hardware service.
-
T-DOC Gold ServiceProvides you with extensive T-DOC service support through shorter response time, yearly on-site visit, and T-DOC hardware service.
-
T-DOC Silver ServiceProvides you with a high level of T-DOC service support, including updates & upgrades, and a yearly system health check.
-
T-DOC Bronze ServiceProvides you with a price-conscious level of T-DOC service support.
