T-DOC Gold Service

  • Easy access to T-DOC hotline, support system and remote connection support
  • Priority support in extended T-DOC support hours
  • Guaranteed maximum 8-hour response time
  • Complete update and upgrade to the latest T-DOC version
  • Quarterly pro-active remote system health-check
  • Yearly 1-day on-site visit
  • Full service of T-DOC hardware (including repairs) – optional

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Overview

T-DOC Gold Service – the premium T-DOC service & support solution from Getinge – gives you a high return on your investment as well as the greatest value and the smoothest operation of your T-DOC system. T-DOC Gold Service agreements guarantee you a fast response time of 8 hours and easy access to your local T-DOC support staff through our hotline and online services in extended T-DOC support hours. T-DOC Gold Service ensures you fast answers to any T-DOC software or hardware issue you may have during your sterilization process at a fixed maintenance cost.