T-DOC Platinum Service

  • Easy access to T-DOC hotline, support system and remote connection support
  • Priority support in extended support hours, plus
  • Guaranteed maximum 4-hour response time
  • Complete update and upgrade to the latest T-DOC version
  • Monthly pro-active remote system health-check
  • Yearly 2-day on-site visit
  • Full service of T-DOC hardware (including repairs) – optional
  • T-DOC emergency call number support (not applicable in the US)

Questions or inquiries about this?

Contact us for further information.

Call us

Share or add as favorite

Add as favorite

Want to know more?

Image T-DOC Platinum Service


T-DOC Platinum Service – the top-of-the-line T-DOC service & support solution from Getinge – gives you the highest return on your investment, as well as the greatest value and the smoothest operation of your T-DOC system. T-DOC Platinum Service Agreements guarantee you the fastest response time and easy access to support during extended opening hours. Additionally, you are entitled to use our free-of-charge T-DOC emergency call number for critical T-DOC issues outside our opening hours. T-DOC Platinum Service caters to facilities working 24 hours a day, 7 days a week, 365 days a year and who require the highest level of T-DOC service support.